DELIVERY AND SHIPMENT OF ORDERS:
When you buy from our online store, you can choose to have your order delivered in one of the following ways:
- Survey in one of our stores (no associated costs, and the delivery period may extend to one week)
- Shipping by Carrier (Delivery charges are added depending on the destination and delivery period. Delivered within 1-2 business days of shipment from our warehouse.
Shipping by carrier:
In order for your order to arrive in perfect condition and within the stipulated deadlines, we entrust the delivery of our orders to NACEX (the carrier that will deliver your order to the address you requested in mainland Portugal and Spain). If the shipping address is on the island of Madeira, on the island of the Azores in another country, delivery will be made through CTT.
As soon as your order leaves our warehouse, Maria Mangerica will send a message to the email address with which you registered the purchase. The estimated average delivery time starts counting from the moment the customer receives this email.
If you do not receive this information in your email, please contact our Customer Service team so we can help. (firstname.lastname@example.org or +351 21 405 9163 (Office hours by telephone: Monday to Friday from 10am to 7pm).